Who we are
e-discovery.uk provides forensic eDiscovery and litigation support services to law firms, corporate legal teams and investigation practices across the United Kingdom and the European Union. For the purposes of UK data protection law, e-discovery.uk is the data controller in respect of personal data processed through this website and our general business enquiries.
Where we process data on behalf of a client as part of an engagement — for example, data collected for a litigation or investigation matter — we generally act as a data processor under the instructions of that client, and the terms of the relevant engagement and any data processing agreement will apply.
What information we collect
When you contact us through our enquiry form, by email or by telephone, we may collect the information you choose to provide, which can include:
- Your name
- Your email address
- Your telephone number
- Your firm or organisation
- Details of the matter or requirement you are enquiring about
When you use our website, our hosting infrastructure may automatically record limited technical information such as your IP address and basic request logs, for security and operational purposes.
How we use your information
We use the information you provide to respond to your enquiry, to discuss and scope potential work, to provide our services, and to maintain our business records. Our lawful bases for processing are typically: your consent, the performance of a contract or steps taken at your request prior to a contract, and our legitimate interests in operating and securing our business.
We do not use the information you provide for automated decision-making or profiling, and we do not sell personal data.
Confidential and case-related material
We routinely handle sensitive, privileged and confidential material as part of our work. Such material is handled under the terms of the relevant engagement, with appropriate security, access controls and chain-of-custody measures. We do not access or retain case material beyond what is necessary for the engagement and our professional obligations.
How we protect your information
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or disclosure. These include access controls, secure handling procedures and, where relevant to an engagement, the defensible-handling and chain-of-custody practices used in our forensic work.
How long we keep your information
We retain enquiry information for as long as necessary to respond to and follow up on your enquiry, and to meet our legal and business record-keeping obligations. Case-related material is retained in accordance with the relevant engagement terms and applicable professional and legal requirements, and securely disposed of when no longer required.
Sharing your information
We do not sell personal data. We may share information with trusted service providers who support our operations (for example, secure hosting or email providers), bound by appropriate confidentiality and data protection obligations. We may also disclose information where required by law or to establish, exercise or defend legal claims.
International transfers
We operate across the UK and EU. Where personal data is transferred outside the UK or EEA, we take appropriate steps to ensure it remains protected in line with UK data protection law, including the use of recognised safeguards where required.
Your rights
Under UK data protection law you have rights in relation to your personal data, which may include:
- The right to be informed about how your data is used
- The right of access to your data
- The right to rectification of inaccurate data
- The right to erasure in certain circumstances
- The right to restrict or object to processing
- The right to data portability where applicable
- The right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk.
Changes to this policy
We may update this policy from time to time. Any changes will be published on this page with a revised update date.
Contact us about this policy
If you have any questions about this policy or about how we handle information, please contact us at info@e-discovery.uk or on 020 7164 6971.