eDiscovery Service

eDiscovery Mobile Phone Chat Review

Extraction, processing and review support for mobile communications — including WhatsApp, SMS, iMessage, Telegram and Signal — prepared for litigation and investigations with conversation context preserved.

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Who this service is for

For legal teams where mobile messaging is central to the dispute or investigation and needs to be reviewed in a defensible, conversation-aware form.

  • Litigators dealing with messaging evidence
  • Employment and misconduct investigation teams
  • Financial-crime and regulatory lawyers
  • Corporate investigation and compliance teams
  • Counsel needing chat evidence in review-ready form

What this service includes

  • Forensic or targeted extraction of mobile communications
  • Processing of WhatsApp, SMS, iMessage, Telegram and Signal*
  • Preservation of participants, timestamps and attachments
  • Conversation-aware review preparation
  • RSMF normalisation for short-message review
  • Review-ready exports with associated metadata

Typical data sources

Mobile review draws on the messaging and app data available from the device or account, subject to encryption and access constraints:

  • Mobile phones & tablets
  • WhatsApp
  • SMS & iMessage
  • Telegram & Signal*
  • Chat attachments
  • Call & message metadata
  • App data

Why defensibility matters

Mobile evidence is easily misread when stripped of context. By preserving conversation structure, participants, timestamps and attachments — and by collecting from sound sources with chain of custody — we ensure messages are reviewed accurately and can be relied upon in disclosure or investigation.

How the workflow operates

  1. Scope the devices, accounts and messaging apps in issue
  2. Extract forensically or by targeted means
  3. Process and preserve conversation structure and metadata
  4. Normalise short messages into RSMF where appropriate
  5. Filter by date, participant or keyword
  6. Export review-ready chat data with context

Deliverables

  • Processed mobile chat datasets with metadata
  • RSMF short-message exports for conversational review
  • Preserved attachments and participant information
  • Filtered, review-ready productions
  • Collection and processing documentation

Frequently asked questions

Which messaging apps can you process?

WhatsApp, SMS and iMessage routinely, plus Telegram and Signal where technically available given device, account and encryption constraints.

Do you preserve conversation context?

Yes. Participants, timestamps, threading and attachments are preserved, and short messages can be normalised into RSMF for conversational review.

Is mobile chat evidence defensible?

When collected from sound sources with chain of custody and reviewed with context preserved, yes — it can support disclosure and investigation reliably.

Mobile chat evidence, reviewed in context

Talk to us about extracting and preparing mobile messaging evidence for review.